Effective Date: 11/29/2024

Last Updated: 11/29/2024

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Waggly Corp (“Waggly,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our mobile application (“App”) and services (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

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For any questions or concerns regarding this Privacy Policy, please contact us at alvaro+privacy@waggly.app.

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1. Information We Collect

We collect personal information directly provided by you through user input and forms. The information we collect includes:

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Personal Information: Name, phone number, email address, location, and gender.

Pet Information: Details about your pets, including their name, breed, age, health records, and other relevant data.

We do not collect:

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Payment or card information.

Any information automatically from your device, such as cookies or analytics data.

2. How We Use Your Information

The information you provide is used solely to:

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Deliver and improve our Services.

Provide personalized recommendations for your pets.

Enhance the user experience through tailored features.

We do not use your data for marketing purposes, and we do not share your personal information with third parties.

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3. Data Sharing

Waggly does not share, sell, or disclose your personal information to third parties. Your data is only used internally to improve our product recommendation system and enhance your experience with the app.

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4. User Rights

We respect your rights to privacy. You have the right to:

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Access and Modify Your Data: Update or correct your information at any time.

Delete Your Data: Request the deletion of your account and all associated data by contacting us at alvaro+privacy@waggly.app.

Withdraw Consent: If you no longer wish to use our Services, you can request the removal of your information.

Requests are processed within a reasonable timeframe.

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5. Data Security

We implement robust security measures to protect your information:

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Encryption: All data is encrypted at rest using Amazon Web Services (AWS) best practices.

Secure Communication: Our API supports HTTPS-only connections.

Access Controls: We use strict access controls, including two-factor authentication (2FA) for access to our AWS environment.

All data is securely stored in AWS's US East 1 region.

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6. Integration with Third-Party Services

Waggly integrates exclusively with:

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Amazon Web Services (AWS): Used for secure data storage and processing.

Salesforce: Used for customer relationship management (CRM).

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Both AWS and Salesforce comply with applicable privacy regulations and have stringent security protocols in place.

7. AI and Data Privacy

Waggly utilizes Artificial Intelligence (AI) to enhance our Services and provide personalized recommendations for your pets. Our AI models process data securely and only for the following purposes:

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Generating customized pet care insights and product recommendations.

Improving app functionality and user experience.

Important Notes Regarding AI:

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All data processed by our AI is anonymized to the extent possible and used strictly for improving the Services.

Waggly does not use AI to make decisions with legal or significant impacts on users.

We ensure compliance with applicable privacy laws and guidelines regarding AI and data usage.

By using our Services, you acknowledge and consent to the use of AI for the purposes outlined above.

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8. Target Audience

Waggly is designed exclusively for users based in the United States. We do not knowingly collect information from minors under the age of 13. If you believe we have inadvertently collected data from a minor, please contact us immediately at alvaro+privacy@waggly.app.

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this document indicates the most recent revisions. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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Waggly Corp

999 SW 1st Ave, PH7, Miami, FL, 33130

Email: alvaro+privacy@waggly.app

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